How we protect and handle your personal data

Stake India ("we," "our," or "us") is operated by Medium Rare N.V., a company registered in Curaçao under registration number 145353. This Privacy Policy describes how we collect, use, store, and protect the personal information of users ("you") who access or use our website and services at Stake India.

By registering an account or using our platform, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, please do not use our services.

We collect several types of information to provide and improve our services. The types of data we collect include:

We collect this information directly from you during registration, via your use of the platform, through our customer support interactions, and automatically through cookies and analytics technologies.

We use the personal data we collect for the following purposes:

• To create, verify, and manage your Stake India account
• To process deposits, withdrawals, and other financial transactions
• To comply with KYC, anti-money laundering (AML), and regulatory requirements
• To detect, prevent, and investigate fraud, abuse, and security threats
• To communicate with you about your account, transactions, and support queries
• To send promotional offers, bonuses, and platform updates (with your consent)
• To personalise your gaming experience and recommend relevant content
• To monitor and improve the performance and security of our platform
• To enforce our Terms of Service and resolve any disputes
• To fulfil our legal obligations as a licensed gaming operator

We will never use your data for purposes beyond those listed above without obtaining your explicit consent first.

Stake India uses cookies and similar tracking technologies to enhance your experience on our platform. A cookie is a small text file stored on your device when you visit our website.

• Essential Cookies: Required for the platform to function correctly — these cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our platform so we can improve it.
• Preference Cookies: Remember your settings and personalisation choices across sessions.
• Marketing Cookies: Used to deliver relevant advertisements and promotions (opt-in only).

You can control cookie settings through your browser preferences. However, disabling essential cookies may affect your ability to use certain features of the platform.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your information only in the following limited circumstances:

• Service Providers: Trusted third parties who help us operate the platform — such as payment processors, KYC verification providers, and cloud hosting services — under strict confidentiality agreements.
• Regulatory Authorities: When required by law, court order, or regulatory directive from the Curaçao gaming authority or other relevant jurisdiction.
• Fraud Prevention: With fraud detection agencies and law enforcement where we suspect illegal activity or a security breach.
• Business Transfers: In the event of a merger, acquisition, or sale of our business, your data may be transferred to the acquiring entity under the same privacy protections.

We take the security of your personal data extremely seriously and have implemented a comprehensive set of technical and organisational measures to protect it:

• 256-bit SSL encryption on all data transmitted between your browser and our servers
• Encrypted storage of all sensitive personal and financial data
• Regular third-party security audits and penetration testing
• Role-based access control — only authorised personnel can access user data
• Two-factor authentication for all internal admin systems
• 24/7 security monitoring and automated threat detection systems
• Comprehensive incident response plan for data breach scenarios

While we implement best-practice security measures, no method of data transmission over the internet is 100% guaranteed to be secure. We encourage you to use strong passwords and enable 2FA on your account.

We retain your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations:

• Account data is retained for the duration of your account and for up to 5 years after account closure to comply with gaming regulations
• KYC and identity documents are retained for a minimum of 5 years as required by anti-money laundering legislation
• Financial transaction records are retained for 7 years as required by accounting and tax regulations
• Communication records (emails, chat logs) are retained for 2 years to support dispute resolution
• Technical and analytics data may be retained in anonymised form indefinitely for platform improvement purposes

Once the retention period expires, your data is securely deleted or anonymised so that it can no longer be linked back to you.

Depending on your jurisdiction, you may have the following rights regarding your personal data. You can exercise these rights by contacting us at support@stake.com:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of any inaccurate or incomplete data we hold about you.
• Right to Erasure: Request deletion of your personal data, subject to our legal retention obligations.
• Right to Restriction: Request that we restrict the processing of your data in certain circumstances.
• Right to Portability: Request a copy of your data in a structured, machine-readable format.
• Right to Object: Object to the processing of your data for marketing or profiling purposes at any time.
• Right to Withdraw Consent: Withdraw consent for marketing communications at any time without affecting the lawfulness of prior processing.

We will respond to all valid requests within 30 days. In some cases, we may need to verify your identity before processing your request.

Our platform may contain links to third-party websites, services, or applications. These links are provided for your convenience and do not constitute an endorsement of those third parties.

We have no control over and accept no responsibility for the content, privacy policies, or practices of any third-party websites. We strongly recommend reading the privacy policy of every website you visit, including those linked from Stake India.

Stake India is strictly an 18+ platform. We do not knowingly collect, use, or store personal data from any individual under the age of 18.

If you are a parent or guardian and believe that your child has provided personal data to us without your consent, please contact us immediately at support@stake.com. We will take immediate steps to delete such information from our records.

We employ age verification measures during the registration process, including KYC document checks, to ensure that no underage individuals access our platform.

We reserve the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to you through one or more of the following methods:

• A prominent notice displayed on our website
• An email notification sent to your registered email address
• An in-platform notification when you next log in

The "Last Updated" date at the top of this policy will always reflect the most recent revision. We encourage you to review this policy periodically to stay informed about how we protect your information.

Your continued use of Stake India after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to reach out to us:

You may also write to us at our registered address: Medium Rare N.V., Korporaalweg 10, Willemstad, Curaçao.